Privacy Policy

Pool Service Oviedo FL ("we," "us," "our") operates poolserviceoviedofl.com and advertises on Google and Meta platforms. This policy explains what information we collect and how we use it.

Information We Collect

When you submit a quote request on our website, or through a form on Facebook or Instagram, we collect your name, phone number, email address, and any details you provide about your pool or property. We also collect standard website analytics such as pages visited, device type, and referral source.

How We Use Your Information

We use your information to contact you about pool service, prepare a quote, schedule service, and follow up on your inquiry. We do not sell your personal information.

Sharing Your Information

We share your information with the licensed local service provider who will perform your pool service, and with software vendors that help us operate, including our customer relationship management system, website host, and advertising platforms. These parties may use your information only to provide services to us.

SMS Opt-In and Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

Advertising and Cookies

We advertise on Google and Meta. These platforms may use cookies and similar technologies to measure ad performance and display relevant ads. You can manage your ad preferences in your Google and Meta account settings, or through your browser's cookie controls.

Data Security

We implement security measures to protect your personal data. All information submitted through our website is encrypted in transit using SSL/TLS encryption. Personal data is stored on secure servers protected by firewalls and access controls. Access to customer information is restricted to authorized employees who need it to provide our services. We use secure authentication, regular security monitoring, and data minimization practices to safeguard your information against unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we maintain administrative, technical, and physical safeguards consistent with industry standards.

SMS/Text Message Program

We operate an SMS program that sends appointment reminders, service updates, quote follow-ups, and occasional marketing or promotional offers. You opt in by checking the SMS consent box when you submit a quote request form on our website, or by messaging us through our website chat widget. Consent is not a condition of purchase. Message frequency varies, typically 2–6 messages per month depending on your service schedule. Message and data rates may apply. Reply STOP to any message to opt out at any time, or HELP for assistance.

Your Choices

You may request that we correct or delete your information at any time by calling us at (407) 641-1125.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. The revised version will be posted on this page with an updated date.

Contact Us

Pool Service Oviedo FL
Oviedo, Florida
(407) 641-1125